The Short Version: if you should be looking for a unique gemstone or special wedding gift, Leibish & Co. has actually a sturdy supply of high-quality, colorful, and conflict-free diamonds and gems. The family-run company was running online since 1998 with a personal touch with which has won recurring business from around the world. Leibish & Co. allows you purchasing loose rocks or even to make use of its cost-free “Design a” device to take the ideal piece of jewelry your. With decades of experience and strong artistry under the belt, Leibish & Co. is on the brink of growing their stock to watches and other extras.
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Whenever Leibish Polnauer established 1st web diamond business in 1998, it took nearly a full day to upload a single image and information to his web site â but he was a visionary whom saw prospective in the fledgling field of e-commerce. “as he sees the potential in an idea, he will try everything inside the power to progress along with it,” stated Benji Margolese, Director of information advertising for Leibish & Co.
Leibish produced a successful, family-run process with his girlfriend and children serving in leadership opportunities. They’ve got grown an effective online business with offices located across the world. Leibish & Co. is a leader in distinctive colored diamonds and gemstones which happen to be difficult to find elsewhere. Its diamonds are also conflict-free, that is a key point for a number of buyers.
“People started to all of us since they find some thing some various, anything a little more special than what everyone else provides,” Benji mentioned.
While Leibish & Co. supplies top-notch conventional diamonds, the business focuses primarily on colorful, distinctive precious jewelry. When questioned exactly why the company has such a higher consumer return rate, Benji easily pinpoints why.
“It really is a mix of exceptional products, great service, and jewellery designed towards the highest degrees of excellence,” the guy stated. “The jewellery we make is certainly not your daily, mass-produced sorts of product. Each piece is custom-made to completely fit the diamond or gem stone chosen by client.”
A Family Affair With private Service
Leibish & Co. is actually a real family members business, with Leibish’s family members playing important parts in the business.
Leibish functions as Founder and chairman from the company, while his girlfriend, Rosi, will be the business’ occasions management. Their own oldest child, Chavi, serves as top honors Jewelry Designer â that will be an enormous duty since custom jewellery accocunts for above 50% regarding the businesses business, Benji stated.
Leibish’s oldest child, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate in the Gemological Institute of America, is the Chief Diamond Buyer for all the business. “Shmulik is actually, truly, among a lot of gifted shade diamond experts in a,” Benji mentioned.
Leibish’s son Itzik will be the business’s COO and runs the New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five young children, is the businesses CFO.
“as among the longtime members of the team, i could let you know that, although there is not any connection, they consider me personally, yet others, section of their loved ones,” Benji mentioned. “We all bring our personal expertise towards business, but interact to constantly expand the organization.”
Clients are also treated like family members at Leibish & Co., where in actuality the business invests power into private solution and revenue. “If you have ever handled one specific broker, like, that’s the same person you’ll usually handle, whatever you’re phoning or writing within,” Benji mentioned. “do not trust moving consumers to different departments when they have a concern or certain concern they want to handle.”
Clients originate from throughout the World
Leibish provides many different sorts of customers: you can find people, just who primarily store through web site, stores, and the ones in trade business, whom generally check out the business’s primary offices in ny, Israel, and Hong-Kong.
The majority of Leibish & Co.’s clients are from US. Its then best adult hookup website market is actually Canada, accompanied by great britain, Australian Continent, Hong Kong, additionally the remainder of Europe.
Customers at each stage of existence store at Leibish & Co., though nearly all are amongst the ages of 35 and 54, Benji stated. Furthermore, the business garners around 300,000 website check outs each month â and keeps almost all of the customers finding its way back.
“along with a 70% return client status, we remain extremely popular companies inside our market,” the guy mentioned.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. stocks high-end jewellery, but in addition keeps inventory flexibility, particularly for on the web consumers, Benji said. The organization offers a huge selection of loose diamonds and priceless gems, but the crucial products are personalized jewelry designs.
“We keep a large assortment of multicolor diamond and gem jewellery, with a few on the rarest tones actually ever observed,” he mentioned. “the audience is recognized well by our very own bread-and-butter products â yellowish diamond and red diamond engagement rings. However, we sell expensive jewelry of almost every shade, and precious gemstones â including sapphires, emeralds, and rubies. We offer precious jewelry constructed with colorless diamonds, too, but our knowledge is within the realm of color.”
For clients with some thing planned and require assist that makes it possible, Leibish & Co. supplies a “Design your personal” jewellery instrument, which Benji stated is its most widely used product.
“Naturally, when shopping for a unique piece, individuals usually want particular stones and establishing types they will have already dropped deeply in love with,” he mentioned. The “Design your very own” instrument enables clients to construct a piece utilising the stone, establishing, and steel of these choice.
“it permits them to deliver their unique goals your â with this knowledge in artistry,” Benji told all of us.
Add-ons & New Online Tools available for Leibish & Co.
As it appears forward to tomorrow, Leibish & Co. is gradually changing toward higher-ticket products plus item variety. The firm feels comfy branching off to new products as a result of the determination and enthusiasm it applies to perfect the current creations.
“we now have mentioned adding different add-ons â instance luxury watches, purses, as well as pencils,” Benji said. “But we made a decision to wait until we first perfected all of our primary collection of item, and that’s diamonds.”
Leibish & Co. is also looking for ways to carry on refining the popular web site, too. One-way it intends to boost the on the web experience is through introducing enhanced reality characteristics, that will provide virtual customers a lot more of an in-store knowledge.
As an organization having its origins in colorful diamonds and e-commerce, Leibish & Co. will continue to innovate in a normal sector which views change once the exclusion, not the rule.